5-7 WORKING DAYS FOR DISPATCH. If you have ordered a product with a photo, please email it to jollypenguingifts@gmail.com and include your order number. Please don't worry if we haven't replied to your email yet, we are working through them alongside the photo orders so unless we need any further info, the next contact you will receive will be your dispatch email. ORDERS PLACED ON OR AFTER 8TH DECEMBER ARE NOT GUARANTEED FOR CHRISTMAS DELIVERY AS WE HAVE CLOSED OUR CHRISTMAS BOOKS TO ENSURE ALL ORDERS ARE DISPATCHED AND DELIVERED ON TIME.